Biscai — Terms of Service

Last updated: 14 October 2026

These Terms of Service ("Terms") govern your use of the Biscai mobile application (the "App"), published and operated by SIY ENTARTEYNMANT EOOD (UIC 148017035, Varna, Bulgaria; "we", "us"), of which Pavel Nikolov is the sole owner. By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 16 years old (or the age of digital consent in your country) to use the App.

2. What Biscai is

Biscai is an AI-assisted cooking and nutrition helper. It identifies ingredients and meals from photos, generates recipes, estimates calories and macronutrients, and tracks your activity (steps and active energy) to give you an overview of your day. It is a convenience and lifestyle tool, not a medical device.

3. Not medical or professional advice

Biscai does not provide medical, nutritional, dietary, or other professional advice. Calorie counts, macronutrient values, "calories burned", and recipe suggestions are estimates and may be inaccurate. They are not a substitute for advice from a qualified doctor, dietitian, or other professional.

Always consult a professional before making decisions about your diet, exercise, or health, especially if you are pregnant, have a medical condition, or follow a specific diet. Never disregard professional advice because of something in the App.

4. AI-generated content and accuracy

The App relies on artificial intelligence to identify food and estimate nutrition. AI can be wrong, incomplete, or misleading. Identified foods, quantities, calories, prices, and recipes may not reflect reality. Verify anything important yourself before relying on it.

5. Allergies and food safety

Do not rely on Biscai to detect allergens or ensure food safety. AI ingredient identification can miss or misidentify items, including allergens. If you have a food allergy, intolerance, or medical dietary requirement, always check actual product labels and packaging and consult a professional. We are not responsible for adverse reactions resulting from reliance on the App.

6. Your account

You are responsible for keeping your login credentials secure and for activity under your account. Provide accurate information and keep it up to date. Notify us of any unauthorized use.

You can try Biscai without an account for up to 48 hours ("Try without an account"). After that, to keep going, you save your diary with a free account (Apple, Google or an email) — everything you logged stays. Unsaved entries cannot be recovered if you sign out, delete the App or change devices, and are deleted automatically after 30 days without activity. Premium can only be purchased with an account.

7. Free plan, Premium and subscriptions

• Free plan. The core features are free: the diary, water, steps, reminders, favorite meals, the built-in food list (its main part) and a limited number of AI actions a day (meal photo, ingredient photo, food description, recipe ideas). The limits are shown in the App.
• Premium is a paid subscription that unlocks extra features — for example unlimited AI actions, Statistics+, your whole diary history, portions per part of the plate and the full weekly report. The current list and the price are shown in the App before you buy.
• Purchase and payment. The subscription is bought and paid for through the App Store (Apple) or Google Play (Google), which process the payment. We never receive or store your card details.
• Automatic renewal. The subscription renews automatically for each new period (e.g. a month) at the price shown when you bought it, until you cancel. On the App Store you must cancel at least 24 hours before the end of the current period. You manage and cancel it in your App Store or Google Play account settings — deleting the App, or your account in it, does not cancel the subscription.
• Free trial. When a free trial is offered, the subscription becomes paid automatically when the trial ends unless you cancel before then. Eligibility for a trial is decided by the App Store and Google Play.
• Price changes. If the price changes, you will be told in advance under the App Store / Google Play rules; where they require it, the new price applies only after you agree.
• Refunds. Payments are processed by Apple or Google, so refund requests go to them under their policies.
• Premium gift. We may offer free Premium for a limited time (for example when you sign up). A gift does not renew and costs nothing. It is given once per person: a new account with the same email or the same Google / Apple profile doesn't get another gift, including after the earlier account is deleted. When it ends — and when a paid subscription ends — your account moves to the free plan: Premium features lock, but your logs stay in your account.

Nothing in this section limits your mandatory rights as a consumer.

8. Acceptable use

You agree not to:

• use the App unlawfully or for any harmful purpose;
• attempt to disrupt, reverse-engineer, or gain unauthorized access to the App or its systems;
• upload content that is illegal, infringing, or that you have no right to share;
• misuse the AI features (e.g. submitting content unrelated to food in a way that abuses the service).

9. Your content

You retain ownership of the photos and content you submit ("Your Content"). You grant us a limited license to process Your Content solely to provide the App's features (for example, sending a meal photo or a food description for AI analysis as described in the Privacy Policy). You are responsible for having the right to submit Your Content.

10. Intellectual property

The App, its design, mascot, branding, and software are owned by us or our licensors and are protected by law. These Terms do not grant you any rights in them except the right to use the App as intended.

11. Third-party services

The App relies on third-party services, including Apple HealthKit, Google Health Connect, Supabase, and Anthropic. Your use of features that depend on them may also be subject to their terms. We are not responsible for third-party services.

12. Disclaimer of warranties

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and accuracy of results, to the maximum extent permitted by law.

13. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages, or for any health, dietary, or financial outcome arising from your use of, or reliance on, the App. Nothing in these Terms limits liability that cannot be limited by law.

14. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate access if you breach these Terms or to protect the service.

15. Changes to these Terms

We may update these Terms from time to time. We will change the "Last updated" date above and, for material changes, notify you in the App. Continued use after changes means you accept them.

16. Governing law

These Terms are governed by the laws of Bulgaria, without regard to conflict-of-law rules. Mandatory consumer protections in your country of residence still apply.

17. Contact

Questions about these Terms: support@biscai.ai.