Delete your account & data

You can delete your Biscai account and all associated data at any time.

In the app (recommended)

1. Open Biscai and sign in.
2. Tap your avatar (top-right) to open Profile.
3. Tap Delete account and confirm.

This permanently removes your account and everything linked to it: your email address and display name, meal and food logs, saved recipes, shopping list, activity logs (steps and active energy), and app preferences.

Without an account ("Try without an account"). Delete what you logged from Profile → Delete account, or with "Don't want an account? Delete what you logged" on the save screen. Unsaved anonymous accounts are also deleted automatically after 30 days without activity.

By email

If you can't access the app, email support@biscai.ai from the address on your account and ask us to delete it. We may ask you to confirm you own the account.

What happens to your data

• Your personal data is removed from our systems within a reasonable period after the request.
• Food photos are never stored — they are analyzed in real time and immediately discarded, so there is nothing to delete there.
• We may keep a limited amount of data only where the law requires it; it is not used for anything else.
• If your account received a Premium gift, only one-way fingerprints of the email and of the Google / Apple profile remain — not the email itself and no link to the account — so the gift can't be taken again (Privacy Policy, Section 7).
• Biscai Premium: deleting your account does not cancel your subscription. Cancel it in your App Store or Google Play account settings, otherwise the store keeps charging you. We also ask our subscription provider (RevenueCat) to delete your subscription data.

Questions about deletion: support@biscai.ai